Course curriculum

  • 1

    Introduction to Communicating in Crisis

  • 2

    Past Crises and Their Impact on Society

    • Examples of Past Crises and Their Impact on Society

  • 3

    Preparing for a Crisis

    • Preparing for a Crisis

  • 4

    Communicating During a Crisis

    • Communicating During a Crisis

  • 5

    Maintenance Mode During a Crisis

    • Maintenance Mode During a Crisis

  • 6

    Resolution of Crisis Communications

    • Resolution of Crisis Communications

  • 7

    Evaluating Your Communications Post Crisis

    • Evaluating Your Communications Post Crisis

  • 8

    What Happens If You Don't Prepare for Communicating in Crisis

    • What Happens If You Don't Prepare for Communicating in Crisis

  • 9

    Conclusion

    • Conclusion

  • 10

    Bonus Content 1: Great Examples of Communicating in Crisis

    • Bonus Content 1: Great Examples of Communicating in Crisis

  • 11

    Bonus Content 2: The 5 Types of Crises

    • Bonus Content 2: The 5 Types of Crises

  • 12

    Bonus Content 3: The Pepsi Case Study

    • Bonus Content 3: The Pepsi Case Study