Course curriculum

  1. 1
  2. 2

    • Examples of Past Crises and Their Impact on Society
  3. 3

    • Preparing for a Crisis
  4. 4

    • Communicating During a Crisis
  5. 5

    • Maintenance Mode During a Crisis
  6. 6

    • Resolution of Crisis Communications
  7. 7

    • Evaluating Your Communications Post Crisis
  8. 8

    • What Happens If You Don't Prepare for Communicating in Crisis
  9. 9

    • Conclusion
  10. 10

    • Bonus Content 1: Great Examples of Communicating in Crisis
  11. 11

    • Bonus Content 2: The 5 Types of Crises
  12. 12

    • Bonus Content 3: The Pepsi Case Study